What is the cancelation policy?
We offer guests full refunds for cancelations to scheduled classes 48 hours (two days) in advance to their scheduled reservation. If a guest needs to cancel within 48 hours of their scheduled class full refunds will not be offered. Guest who arrive 10 mins late will not be omitted into class.
What exactly are Candle Land Miami candles made of?
Our candles are a combination of soy wax and our phthalate free enticing fragrance oils. They are FDA approved and cruelty free. The oils are skin & soap safe, and - sourced right here in the USA. We offer over 20 different fragrances for you to choose from.
Are the candles fragranced? Can I make mine non-fragranced?
Yes, our candles contain fragrance - but if you would rather no fragrance at all, that's totally ok! Unfortunately, we do not mix more than 1 scent.
What is the price of a Candle Land Miami class, and what is included?
Each spot is $50 and that includes Candle wax material, a vessel of your choice to hold the candle, a step-by-step educational class, and a guaranteed good time!
How big are the class sizes, and how long do they usually last?
Class sizes can be as large as 30 people or as small as 1 person. It all depends on how many spaces are booked. The experience will last between 45 minutes - 1 hour and the drying time is 45 minutes. The drying time will allow the candle to set enough to travel home but if you wish to come back another day to pick up the candle we will hold it for you for 30 days.
Are reservations required or do you accept walk-ins?
At this time, reservations are required due to a limited number of seats and social distancing measures.
Is there a minimum and maximum class size?
No event is too big or too small - all are welcome! All class times will go on as scheduled regardless of the attendance size.
Can you host in any space, or just the store?
We can host in all different kinds of spaces, not just our store! Reach out to us directly to find out more.
Will you hold my candle if I cant wait the 45 minute dry time?
Yes! Your candles will be stored safely with us until you can make it back to pick up. We will give you a courtesy phone call if you haven't picked after 30 days.
Can I refill a candle from a past visit?
Yes, we love when our customers return and want to recycle the same vessel. We will offer a re-pouring class for 20% off. You are also welcome to drop off the vessel and we will refill it for you for 1/2 off.
Do you accept credit cards, or just cash?
We are cashless but accept credit, debit cards. We strongly recommend booking online prior to coming into the store due to limited availability.